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Client Satisfaction
In The Words of Our Clients
Direct feedback from those we serve.
Client Satisfaction Survey
Every year we conduct client satisfaction surveys of those utilizing our variety of services. We do this not to just be compliant with insurance companies and provide outcome data, but to hear from our clients directly so we can continue to provide compassionate and effective care. Below is a fun infographic presenting data we are very proud of.
Words most often used to describe us...
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Safe
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Peaceful
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Calming
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Sense of Hope
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Sense of Belonging
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Depth
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Connection
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Spirit-Filled
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Knowledgable
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Approachable
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Compassionate
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Responsive
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Unique
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Unlike anywhere else
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Turns you inside out
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Healing
We don't comment on Reviews...
...because your confidentiality is important.
Unlike other businesses who may respond to their reviews, Water's Edge Counseling & Healing center must provide and prioritizes confidentiality to our clients. That means we are restricted from responding in any way that acknowledges whether someone has been in our care (HIPAA).
If you have a grievance, are dissatisfied with treatment or have feedback to better improve our services, you are encouraged to call our Clinical Director at 952.898.5020. We welcome your input in order to gain further understanding and and to have the opportunity to resolve any disputes or dissatisfaction in regards to your care.
Water's Edge CHC strives to provide compassionate and competent care in a safe environment, see what our client's have to say about us in the posts below.
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Want to find out more about WECHC?
Find out more or schedule an appointment with a mental health provider who specializes in Eating Disorders, Trauma, Anxiety or Depression. Water’s Edge Counseling & Healing Center can help.
Please call 952.898.5020 to schedule an appointment today.